CASE STUDY - OUR ANGELS CHARITY & SUPPORT GROUP
Discover how LU Lifestyle PA Services helped Our Angels Charity implement sustainable systems, streamline operations, and grow fundraising campaigns, including the life-saving Scanner Appeal.
CASE STUDY - OUR ANGELS CHARITY & SUPPORT GROUP
Discover how LU Lifestyle PA Services helped Our Angels Charity implement sustainable systems, streamline operations, and grow fundraising campaigns, including the life-saving Scanner Appeal.
ABOUT THE CHARITY
Our Angels Charity & Support Group is based in Harrogate and has been providing vital emotional and practical support to families who have experienced the loss of a baby since 2009. The charity offers a welcoming, non-judgemental space for anyone affected, no matter how early in the pregnancy, and works to support families, health professionals, and the wider community.
Key initiatives include:
The Bluebell Suite at Harrogate District Hospital, a calm and compassionate space for bereaved families, renovated from the earlier Ferndale Suite.
Training and support for health professionals in bereavement care.
The Scanner Appeal, funding a mobile ultrasound scanning unit to improve maternal care and support for families.
Corporate sponsorship and workplace giving programmes to support ongoing initiatives.
ABOUT THE CHARITY
Our Angels Charity & Support Group is based in Harrogate and has been providing vital emotional and practical support to families who have experienced the loss of a baby since 2009. The charity offers a welcoming, non-judgemental space for anyone affected, no matter how early in the pregnancy, and works to support families, health professionals, and the wider community.
Key initiatives include:
The Bluebell Suite at Harrogate District Hospital, a calm and compassionate space for bereaved families, renovated from the earlier Ferndale Suite.
Training and support for health professionals in bereavement care.
The Scanner Appeal, funding a mobile ultrasound scanning unit to improve maternal care and support for families.
Corporate sponsorship and workplace giving programmes to support ongoing initiatives.
THE CHALLENGE
While Our Angels had a strong track record, steady donations, and previous successes – including raising £45,000 for the Bluebell Suite at the Harrogate District Hospital delivery suite and maintaining an annual fund for bereavement counselling, they needed support to grow and scale their impact further.
They were looking for:
A digital hub to provide guidance, updates, events, blogs, fundraising resources, and corporate sponsorship information.
Organised systems for managing projects, communications, fundraising campaigns, volunteers, and operations.
A structured way to engage corporate partners while staying true to the charity’s compassionate values.
THE CHALLENGE
While Our Angels had a strong track record, steady donations, and previous successes – including raising £45,000 for the Bluebell Suite at the Harrogate District Hospital delivery suite and maintaining an annual fund for bereavement counselling, they needed support to grow and scale their impact further.
They were looking for:
A digital hub to provide guidance, updates, events, blogs, fundraising resources, and corporate sponsorship information.
Organised systems for managing projects, communications, fundraising campaigns, volunteers, and operations.
A structured way to engage corporate partners while staying true to the charity’s compassionate values.
TIMELINE OF SUPPORT
2020 – DIGITAL SUPPORT HUB
In 2020, we started working with Our Angels by designing and managing their website.
That website now acts as:
- A direct and confidential support channel for families.
- A place to share guidance, blog posts, events, and updates.
- A hosting platform for fundraising information, sponsorship materials, and a corporate‑/employer‑facing section to outline how businesses can support the charity.
This work laid the digital foundation that allows the charity to communicate, engage, and grow.
2023 – EXPANDING STRATEGIC INVOLVEMENT
I stepped in to provide broader operational support, helping with social media, communications, and preparing the charity for scaling fundraising and corporate engagement.
OCTOBER 2024 – PRESENT: SYSTEMS, STRATEGY & GROWTH
From October 2024, my focus has been on putting systems and structure in place to support sustainable growth:
Introduced Monday.com as the central hub for projects, documents, volunteers, and team communications.
Created the charity’s LinkedIn page to engage local businesses, raise awareness, and strengthen corporate partnerships.
Advised the Trustees to speak with the midwife team at Harrogate District Hospital to explore key improvements in maternal healthcare -leading to the Scanner Appeal.
Developed and managed social media campaigns to steadily raise awareness and support fundraising.
Designed a suite of branded Canva templates for newsletters, social posts, event materials, and corporate packs to ensure the charity can continue producing professional content independently.
TIMELINE OF SUPPORT
Our Tech VA services are practical, personalised, and designed to make your systems work for you - not the other way around.
2020 – DIGITAL SUPPORT HUB
In 2020, we started working with Our Angels by designing and managing their website.
That website now acts as:
- A direct and confidential support channel for families.
- A place to share guidance, blog posts, events, and updates.
- A hosting platform for fundraising information, sponsorship materials, and a corporate‑/employer‑facing section to outline how businesses can support the charity.
This work laid the digital foundation that allows the charity to communicate, engage, and grow.
2023 – EXPANDING STRATEGIC INVOLVEMENT
I stepped in to provide broader operational support, helping with social media, communications, and preparing the charity for scaling fundraising and corporate engagement.
OCTOBER 2024 – PRESENT: SYSTEMS, STRATEGY & GROWTH
From October 2024, my focus has been on putting systems and structure in place to support sustainable growth:
Introduced Monday.com as the central hub for projects, documents, volunteers, and team communications.
Created the charity’s LinkedIn page to engage local businesses, raise awareness, and strengthen corporate partnerships.
Advised the Trustees to speak with the midwife team at Harrogate District Hospital to explore key improvements in maternal healthcare -leading to the Scanner Appeal.
Developed and managed social media campaigns to steadily raise awareness and support fundraising.
Designed a suite of branded Canva templates for newsletters, social posts, event materials, and corporate packs to ensure the charity can continue producing professional content independently.
THE SOLUTION
The focus was on building sustainable systems and operational structures, not replacing the heart of the charity’s work but enhancing its capacity to deliver it.
Key services provided included:
Website design & management (2020 → present)
Implementation of Monday.com as a central system
LinkedIn page creation & corporate engagement strategy
Experience‑led fundraising strategy (Scanner Appeal)
Social‑media campaign development and content strategy
Branded template creation for long‑term use
Strategic consultancy and training so the trustees and volunteers can continue confidently
THE SOLUTION
The focus was on building sustainable systems and operational structures, not replacing the heart of the charity’s work but enhancing its capacity to deliver it.
Key services provided included:
Website design & management (2020 → present)
Implementation of Monday.com as a central system
LinkedIn page creation & corporate engagement strategy
Experience‑led fundraising strategy (Scanner Appeal)
Social‑media campaign development and content strategy
Branded template creation for long‑term use
Strategic consultancy and training so the trustees and volunteers can continue confidently
RESULTS & IMPACT
A well‑structured website acting as a full‑service hub for families, supporters, and corporate partners.
Monday.com now centralises projects, volunteers, documents, and tasks → improved transparency and efficiency.
LinkedIn presence + corporate outreach in place to build partnerships and workplace giving.
The Scanner Appeal — an experience‑led initiative — is in strong progress toward its target and raising visibility of the charity’s mission.
Template systems ensure brand consistency and long‑term independence of communication materials.
The charity team is equipped to operate with greater confidence, less administrative burden, and stronger capacity for future growth.
“My goal has always been to make sure Our Angels has the systems, clarity, and tools to continue growing long after my direct involvement, so they can keep doing the deeply important work of supporting families, with or without me.”
– Jodie North, LU Lifestyle PA Services
RESULTS & IMPACT
A well‑structured website acting as a full‑service hub for families, supporters, and corporate partners.
Monday.com now centralises projects, volunteers, documents, and tasks → improved transparency and efficiency.
LinkedIn presence + corporate outreach in place to build partnerships and workplace giving.
The Scanner Appeal — an experience‑led initiative — is in strong progress toward its target and raising visibility of the charity’s mission.
Template systems ensure brand consistency and long‑term independence of communication materials.
The charity team is equipped to operate with greater confidence, less administrative burden, and stronger capacity for future growth.
“My goal has always been to make sure Our Angels has the systems, clarity, and tools to continue growing long after my direct involvement, so they can keep doing the deeply important work of supporting families, with or without me.”
– Jodie North, LU Lifestyle PA Services
SERVICES PROVIDED
Website Design & Management (since 2020)
Central Operational System Setup (Monday.com)
LinkedIn Strategy & Corporate Engagement
Social Media & Fundraising Campaign Support (Scanner Appeal)
Branded Template Creation (Canva)
Strategic Operational Consultancy & Training
SERVICES PROVIDED
Website Design & Management (since 2020)
Central Operational System Setup (Monday.com)
LinkedIn Strategy & Corporate Engagement
Social Media & Fundraising Campaign Support (Scanner Appeal)
Branded Template Creation (Canva)
Strategic Operational Consultancy & Training
LASTING IMPACT
By combining compassion, strategy, and structure, this partnership has enabled Our Angels Charity to build on their already remarkable work – putting in place systems that ensure the charity can continue growing, supporting families, and partnering with businesses for long‑term impact.
LASTING IMPACT
By combining compassion, strategy, and structure, this partnership has enabled Our Angels Charity to build on their already remarkable work – putting in place systems that ensure the charity can continue growing, supporting families, and partnering with businesses for long‑term impact.
READY TO MAKE LIFE EASIER?
If you lead a charity or purpose‑driven organisation and are looking to streamline operations, raise visibility, or build sustainable systems - let’s talk.
Book a free call to explore how LU Lifestyle PA Services can empower your mission.
READY TO MAKE LIFE EASIER?
If you lead a charity or purpose‑driven organisation and are looking to streamline operations, raise visibility, or build sustainable systems - let’s talk.
Book a free call to explore how LU Lifestyle PA Services can empower your mission.
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Copyright 2025 © LU Lifestyle PA Services. All rights reserved. Designed by LU.